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Helping Harvard Pilgrim Emerge from Receivership to Become a Leading Payor: U.S. News & World Report named Harvard Pilgrim Health Care the No. 1 commercial health plan for the last three years. That’s a dramatic recovery from the deathbed days of 1999 when the insurance company lost $227 million and fell into receivership. Outsourcing was the transfusion it needed. (2008)

Closed-loop Marketing Solution Now Integrates with SaaS Model for Greater Benefits for Pharmaceutical Companies: Pharmaceutical sales reps must now be much more efficient at displaying marketing information and retrieving data relevant to a particular physician because they are allowed less time with physicians. Now there's a cutting-edge closed-loop marketing mobile solution that runs untethered from networks, is available in an SaaS model, and ensures it delivers the content most relevant to a particular physician. (2008)

New Outsourced Solution Secures Loyalty of Hospital Patients, Guests, and Employees: Hospitals are in a highly competitive market, and consumers now expect services that extend beyond quality patient care. Read about the valet and hotel-like concierge services that one outsourcing provider offers and how it benefits patients, their families and friends, hospital employees -- and the hospital itself. (2008)

Rx for Provider Success: How a Forward-Thinking CIO and CompuCom Took Kings County Hospital's IT Infrastructure from 10 Years Behind to Leading Edge: When Al Porco became CIO of the Central Brooklyn Family Health Network, the IT department was in need of an overhaul. It didn't have the tools, infrastructure, or processes to even make a dent. Working with CompuCom, the healthcare facility is now on the cutting edge. This is the story of its metamorphosis. (2008)

Editor's Corner: Jim Way of Siemens Medical Solutions: How do buyers and suppliers structure healthy outsourcing relationships? What steps should they take to avoid the doom loop? Siemens Medical Solutions's Jim Way shares his insights. (2008)

Administrative Firm and Its Data Provider Keep Ohio's Workers' Comp Program Operating Smoothly: The state of Ohio decided to outsource its administration of Workers' Comp managed care. CareWorks wanted the work but had to outsource to meet the state's requirements. Eleven years later, CareWorks still has that business and has become one of the largest providers of workers' comp services in the U.S., thanks to outsourcing. (2008)

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Electronic Health Records and Health Information Exchange: The Rx for an Ailing Healthcare System - With the new administration's focus on improving healthcare, the key question is how to create a system that both reduces costs and improves patient care? Chris Deelsnyder, head of ACS' Government Healthcare, says a technology solution is to create electro... - February 2009

Suppliers Corner: Augmentum Helps Players Take Advantages of Opportunities in Healthcare IT 2.0 - Alan Mills, chief solution architect for Augmentum, believes the U.S. healthcare system is spending money on the wrong things. Instead, it should be more focused on patient information and improved care. He discusses four major trends in healthcare IT and ... - July 2008

Taking a New Approach to Business Challenges Using Managed Services IT - Each market has its unique challenges, Healthcare is no different. The ever changing state of the art healing protocols, the diverse tools to diagnosis and render treatment, to the many providers who meet the daily test to win against diseases'...How one ... - July 2008

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