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Upcoming Challenges and Opportunities in Healthcare Outsourcing (2010)

How Verticalization and Business Process Utilities Will Impact Outsourced Services (2010)

Trends in Outsourced Product Development and Accelerated Time to Market
A new, more strategic outsourcing model is necessary for speeding time to market yet also limiting the development cost of new products. It requires a different kind of thinking, communicating, and strategizing. Here’s how to leverage this new model for competitive advantage. (2009)

How Financial Incentives Encouraged the Revenue Cycle Staff to Bring in Extra Millions
Northern Arizona Healthcare wanted to become one of the top three hospitals in Arizona. Today its executives believe it is as good as any hospital in America. Its new IT system provides easy-to-access, real-time data for its medical staff. The hospital established a $1 million annual bonus if Perot Systems met four stringent financial criteria in its revenue cycle work. (2009)

A Tale of Three Hurricanes: Transforming IT So Even a Congressman Notices
Springhill Medical Center hired Eclipsys to overhaul its IT. Medication errors fell 80 percent and infection rates fell by two-thirds. ER customer satisfaction soared from 11 to 92 percent. System availability went from 56 to 99.999 percent. And the new electronic medical records helped the Alabama hospital weather Hurricane Katrina. (2009)

Methodist Healthcare Outsources Printing to Improve Savings and Service: Before outsourcing, the medical center sent printing off site, relinquishing control. Then it outsourced to Xerox Corporation. As a result, there’s more money for better patient care, and the hospital is more competitive. (2009)

Helping Harvard Pilgrim Emerge from Receivership to Become a Leading Payor: U.S. News & World Report named Harvard Pilgrim Health Care the No. 1 commercial health plan for the last three years. That’s a dramatic recovery from the deathbed days of 1999 when the insurance company lost $227 million and fell into receivership. Outsourcing was the transfusion it needed. (2008)

Closed-loop Marketing Solution Now Integrates with SaaS Model for Greater Benefits for Pharmaceutical Companies: Pharmaceutical sales reps must now be much more efficient at displaying marketing information and retrieving data relevant to a particular physician because they are allowed less time with physicians. Now there's a cutting-edge closed-loop marketing mobile solution that runs untethered from networks, is available in an SaaS model, and ensures it delivers the content most relevant to a particular physician. (2008)

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How the Right Health Information Technology Solution Can Pump New Life Into State Healthcare Programs - November 2009

Electronic Health Records and Health Information Exchange: The Rx for an Ailing Healthcare System - With the new administration's focus on improving healthcare, the key question is how to create a system that both reduces costs and improves patient care? Chris Deelsnyder, head of ACS' Government Healthcare, says a technology solution is to create electro... - February 2009

Suppliers Corner: Augmentum Helps Players Take Advantages of Opportunities in Healthcare IT 2.0 - Alan Mills, chief solution architect for Augmentum, believes the U.S. healthcare system is spending money on the wrong things. Instead, it should be more focused on patient information and improved care. He discusses four major trends in healthcare IT and ... - July 2008

Taking a New Approach to Business Challenges Using Managed Services IT - Each market has its unique challenges, Healthcare is no different. The ever changing state of the art healing protocols, the diverse tools to diagnosis and render treatment, to the many providers who meet the daily test to win against diseases'...How one ... - July 2008

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